CDR(Corporate Digital Responsibility)
CDR refers to the responsibility of a corporation for the results of its business process, products, and services in the process of carrying on digital business, towards employees/suppliers/customers/whole society, and the environment.
ShinhanCard CDR Management System based on ESG Framework
CDR
Management
System
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E
Environmental CDR
To reduce Digital waste,
- Establish a digital asset management system
- Establish a quantitative reduction plan of a digital asset
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S
Ethical·Inclusive CDR
In response to Digital acceleration,
- Digital Consumer Protection Policy Management
- Innovation of the digital work place
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G
Reliable CDR
To fulfill the Digital responsibility of the platform business
- Establish 5 major principles of CDR management / AI ethics principles
- Establish the Data Governance management system
ShinhanCard 5 Major Principles of CDR Management
ShinhanCard, through continuous innovation of digital technology and data, is committed to building a convenient and reliable society.
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1. Trust
ShinhanCard promotes just values, benefits, and happiness of customers by providing reliable digital services and data.
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2. Responsibility
ShinhanCard puts customer protection as top priority in providing digital and data services.
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3. Transparency
ShinhanCard protects privacy of customers when using the data of customers, and ensures transparency and security in the management of information and its process.
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4. Equity
ShinhanCard will resolve problems concerning digital products and services from the standpoint of both customers and society.
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5. Inclusion
ShinhanCard will provide an environment that allows all people to use the digital services that it provides without discrimination or alienation.