12 Relocated the head office to the Fine Avenue in Euljiro Held a ceremony to proclaim the second business start 'Beyond X' Entered into agreements with the Ministry of Environment, Shinhan Bank, Hyundai Marine & Fire Insurance, Shenzhen Group for expanding the benefits for electric cars Entered into partnership with CJ ONE to expand digital capabilities Signed an agreement on affiliated cards related to Yellow Umbrella Deduction Re-obtainment of 'consumer-centric management enterprise' certification CCM Surpassed a milestone of issuance of 500,000 Deep Dream cards Won the Presidential Prize in the Korea Brand Award Developed the Shinhan Deep Index, the leading indicator for business cycle Shinhan FAN, selected by consumers and recognized with the Star Brand grand prize for 2 consecutive years in the mobile app card sector at the 2017 Star Brand Award organized by Maeil Business Newspaper

11 Launched Shinhan FAN courier service Launched ShinhanCard Deep Biz Entered into a MOU on the business for credit card settlement of freight transportation charges Ranked the 1st in the Korea Sustainability Index assessment by the Korean Standards Association for credit card industry for 8 consecutive years Exceeded a milestone of issuance of 300,000 Deep Dream Cards Ranked the 1st in the Korea Sustainability Index survey by the Korean Standards Association for credit card industry for 8 consecutive years Shinhan FAN won the prize in the category of the credit card of this year at the App Award Korea organized by Digital Chosun Ilbo for 5 consecutive years Won the top prize, ranking the 1st in the Call Center Quality Index KS-CQI survey by the Korean Standards Association Won the grand prize of reliable management, placed by GPTW Institute on the list of 100 best workplaces in Korea, and the grand prize in the financial sector (for 9 consecutive years) Won the prize of the most respected CEO in Korea (for 2 consecutive years), placed on the list published by GPTW Institute

10 Launched the skypass corporate card Launched the KT ShinhanCard Check Entered into partnership with China's PayEase for charged prepaid service to Chinese tourists Entered into strategic partnership with PayPal Exceeded a milestone of 9 million Shinhan FAN members Held a meeting with invited subcontractors on win-win business management Opened Shinhan FAN Dutch Pay Ranked the 1st in the Korea Industry's customer satisfaction index (KCSI) survey by the Korea Management Association Consulting for 7 consecutive years Won the prize from the Financial Supervisory Service for 2 consecutive years in the 12th Financial Contest organized by the Financial Supervisory Service Ranked the 1st among the highest brands, placed on the list of Brand Stock, for 9 consecutive years

9 Adopted the blind digital pass recruitment system Held the ‘Lead by Concert’ Opened the Areumin Library jointly with LG Electronics Launched ShinhanCard Deep Dream credit card/check card Held a ceremony to enter into strategic partnership with Korail for digital innovation Held a ceremony marking 10th anniversary of the Company Ranked the 1st in the National Brand Competitiveness Index (NBCI) survey by the Korea Productivity Center for 7 consecutive years

8 Started the Connected Car Pilot Test with LG U+, GS Caltex, Owin Opened the 4th global Areumin Library in Sentul, Indonesia Entered into strategic partnership with BMW Group Korea

7 Entered into partnership with Korea Smart Card, and launched Mobile T-Money ShinhanCard, and ShinhanCard All-Pass Held a launching ceremony for the 7th Areumin overseas voluntary service group Launched ShinhanCard (#), the franchisee support service for financial assistance to small and medium-sized business owners (sole proprietors) Proclaimed ‘Lead by’, a new brand slogan, officially Won the first place in the premium brand index (KS-PBI) survey by the Korea Standards Associating for 8 consecutive years Selection by the Korea Management Association Consulting as the product with highest customer value - Shinhan FAN Internet Eco Award in 2017, organized and supervised by the Korea Internet Professional Association Won the grand prize in the category of internet standardization innovation (mobile homepage of ShinhanCard)

6 Held the launching report session on the utilization of national statistics such as ShinhanCard big data, GDP-related data, etc. Opened the geofencing and mobile chatbot service Achieved a spot in the Hall of Fame of 2017 Korea Brand, organized by the Institute for Industrial Policy Studies (in the fields of credit card sector and mobile app card)

5 Held a ceremony for partnership with the Korean Medical Association Launched Netmarble ShinhanCard Selected as excellent call center for 8 consecutive years based on the KSQI survey by the Korean Standards Association

4 Launched the Asiana ShinhanCard Air 1.5 Surpassed a milestone of 8 million Shinhan FAN members Held a ceremony for signing a partnership agreement with KT for IoT and financial platform Held the Connected Car Conference Launched the My Home Plus Card Obtained certification from the Korea Management Registrar as top-ranking Inno-Star innovative financial instruments Ranked the 7th among 100 major brands in the 2nd quarter of 2017, which are placed on the list that the Band Stock published

3 Launched ShinhanCard Edu ShinhanCard President Lim Young-jin took office Launched FAN Pay bot for customers Held a signing ceremony for the agreement with LG Electronics for joint social contribution Launched Sinsegye ShinhanCard Korea Industry's brand power index(K-BPI) survey by the Korea Management Association Consulting Ranked the 1st in the category of credit card for 6 consecutive years and in the category of check card for 3 consecutive years, and selected as a good brand for 4 consecutive years Ranked the 11th in the Best Korea Brands 2017 among the brands selected by Interbrand Ranked the 1st among the highest brands, selected by Brand Stock, for 9 consecutive years

2 Held a signing ceremony for official financial partnership agreement between ShinhanCard and Sunin Motors Held a ceremony for issuance of the first credit card of Shinhan Indo Finance Started automatic payment of the 4 major insurance contributions Launched ShinhanCard Noon Launched ShinhanCard Chatocha, a platform for trading secondhand vehicles Ranked the 1st on the KMAC (Korea Management Association Consulting) list of most respected enterprises in Korea for 10 consecutive years